Procon™ provides a two-pronged solution designed to simultaneously manage both your Business Support Systems (BSS) and your Operational Support Systems (OSS) in real time. Whether it's maintaining your network inventory, provisioning services, configuring network components or even dealing with issues like processing customer payments and complaints, Procon™ seamlessly complements your OSS and BSS data and provides insights into the performance of your network and your business.

Its Network Performance Management Solution uses Probe-based monitoring and has multi-technology compatibility that includes 2G, 2.5G as well as 3G making it future ready. The solution provides QoS and QoE reporting and convergence of monitoring (probe-based) and OMC data and can even be integrated with Google/ Bing Maps.

With features such as an in-built trending engine that allows you to predict how well your Network will perform, manage risk and meet its regulatory mandates, Procon™ enables you to track vital indicators right down to the individual tower. And with real time red-flags set on thresholds by stakeholders and sent directly to decision-makers, slippages will be fewer and far between.

Procon’s Service Level Agreement (SLA) Management Solution enables consistent monitoring for SLA fulfillment while the service is being used. It gives visibility to an organization so that it can react rapidly if the performance is unsatisfactory and even be proactive and anticipate decrease in performance. Also, the solution helps reduce vendor disputes and build trusted vendor relationships.

The Solution offers features like in Ticket/incident Management, proactive Template driven SLA Management, Daily/Weekly/Monthly Reports, Trending and Prediction on Incident Resolution/Response. Further, Procon enhances the processes by integrating all the transaction systems, continuous monitoring of KPIs and SLAs, inbuilt alerting and escalation mechanism.

Procon Net Flow Analyzer helps organizations to manage, monitor, regulate, and be vigilant on network performances & bandwidth utilization.

It analyzes the bandwidth usage patterns & network traffic profile, tracks the applications and protocols that consume higher bandwidth on hourly and daily basis and alerts when the bandwidth utilization surpasses the threshold limit.

Procon Net Flow Analyzer gives instant visibility to the Host data & the top conversant hosts on the network. It furnishes performance-oriented Custom reports, application reports, protocol-wise reports; Host- wise reports, sub-net, and IP range reports, with an option to export these reports into Pdf file format for future use.